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What to Do When Children's Actions/Words Hurt?

By: Zahra Rahbari
​It is very normal for children to refuse to join or participate in the activity, ignore the teacher's encouragement, or even say something unkind. Saying words like "you're stupid" or "picking on the teacher's appearance" is very common among children and students, in general. 
It is natural. We care deeply about what we do, and hearing hurtful words can shake us. But as early childhood educators, our role is to stay neutral, to hold steady ground even when emotions rise. You might say, "But how?" First things first. If such things happen, REMEMBER to find your breath. Bring your attention in that very moment to your breath. And continue doing the following and remind yourself that it takes practice and patience:
  1. It is not personal. It is not about you. It is about the child/student.
    A child’s words often express frustration, confusion, or a need for control — not a true reflection of you or your teaching.
  2. Pause before reacting.
    Take a deep breath. Step back mentally, and remind yourself: “This is not about me. This is about the child’s experience right now.”
  3. IMPORTANT: Seek the message behind the behaviour.
    What might the child be trying to communicate? Are they tired, overwhelmed, or needing connection before learning?
  4. Respond with calm curiosity.
    Instead of correcting or showing hurt, you might say:
    “It sounds like you’re upset. Tell me what’s bothering you?”, or "Tell me how you are feeling", just a check-in with the child/student.
    This shifts the focus from defence to understanding.
  5. Reflect later, not in the moment.
    Once the situation has passed, reflect privately or with a colleague. Moments like this often teach us more about emotional resilience than any textbook can.
As educators, we need to stay kind and connected to the children and at the same time firm. Keeping the balance is the key. We meet children at their most honest and unfiltered. Their words can bruise our hearts — but they can also remind us to model grace, empathy, and boundaries.
When we stay neutral, we show children that emotions are safe and that relationships can survive frustration.

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  • About
  • Together In Childcare
    • Educators >
      • Workshops >
        • Responsible Adult >
          • RA Courses
        • Stay Grounded
        • Become ECE/Open Centre
        • Trauma & Cultural Responsive
        • Teaching Philosophy
        • Childhood >
          • Different Childhoods-Kenya
          • Most Enjoyed
          • Literacy Learning
          • Observing Closely
          • Listening Children
          • More
      • Reflection & Certificate
    • Parents
  • BLOG
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  • CONTACT
  • Your Story
  • Feedback